The Carpet Company Carpet Care

Stain Removal Guide

With the right knowledge, the correct techniques and, most importantly, acting quickly and carefully, wool is one of the most forgiving and easiest fibres to clean and maintain.

If you follow the regular care and cleaning instructions on the label of your wool carpet, furnishing fabrics or bedding, or the care and maintenance pages of this website, you will help your wool products to look and perform beautifully for many years

Specific Stain Removal Guide

The Woolmark Company has put together this guide to assist in removing the most common stains from wool carpet, furnishing fabrics and bedding. Bookmark this guide and return to it whenever you have a specific cleaning question regarding wool products.

For specific stain removal/cleaning problems simply click on the name of the problem stain and we’ll give you step-by-step instructions about how to clean it from your wool carpet, furnishing fabric or bedding.

Stains to be removed:

- Beer
- Cooking Oils
- Ink - ball-point
- Rust
- Beetroot
- Crayon/Colour Marker
- Ink - fountain pen
- Salad Dressing
- Bleach
- Cream
- Lipstick
- Shoe Polish
- Blood
- Egg
- Metal Polish
- Soft Drink
- Burn or scorch marks
- Excrement
- Mildew
- Tar
- Butter
- Fruit Juice
- Milk
- Tea
- Candle-wax
- Furniture Polish
- Mustard
- Urine
- Grass
- Nail Polish
- Vomit
- Chocolate
- Gravy/Sauce
- Oil
- Wine - red
- Cocoa
- Grease
- Paint - water base
- Wine - white
- Coffee
- Ice Cream
- Paint - oil base
- Chewing Gum


Please note that while this advice is offered in good faith, no responsibility is accepted for claims arising from the treatments proposed.

Hints for Successful Stain Removal

Speed is your best guarantee of success. Nine out of ten spots will vanish if they are treated immediately.
Always keep a selection of the necessary cleaning materials in one place where you can get them quickly in the event of a spill. Cleaning essentials include an approved non-alkaline wool detergent, white vinegar, household dry cleaning fluids, a small piece of sponge (make sure it’s a neutral colour), clean absorbent cloths and white paper towelling or tissues.

Know the name and telephone number of a reputable professional cleaner. The Carpet Company

When attempting to remove stains always ensure that the carpet, fabric or bedding is dry before proceeding to the next step in the treatment.

Step 1

Firstly, remove the source of the stain using one of the following methods:

(a) - Blot up liquids by applying pressure with non-coloured paper towels, tissues or dry absorbent cloths

(b) - Scoop up solids with a knife or spoon.

(c) - Brush burn or scorch marks from surface.

Step 2

Take a small piece of sponge or clean white cloth and apply the 1st treatment from the Stain Removal Chart using a small amount of the cleansing agent at a time. With blotting or dabbing motion, work inwards from the edge of the stain to prevent it spreading. Do not over-wet - excessive soaking may cause rings on the surface, spreading the stain further and may also damage the fabric. Do not rub - rubbing will spread the stain over a larger area and distort the surface texture.

Step 3

If the cleansing agent has removed the stain, commence with procedures 5 to 9.

Step 4

Should the stain still be apparent after the 1st treatment (and further treatments are recommended on the Stain Removal Chart) remove excess moisture from the treated area by applying pressure with non-coloured paper towels, tissues or absorbent cloths and apply the next treatment from the chart suing the procedures outlined in 2 and 3 above. Continue with recommended treatments, blotting up moisture between each new cleansing agent, until stain is removed. Call a professional cleaner if stain has failed to respond to any of the relevant treatments. Haphazard attempts at spot removal can cause permanent setting, surface distortion, matting and loss of colour.

Step 5

Once the cleansing agent has removed the stain, blot up excess moisture from treated area by applying pressure with non-coloured paper towels, tissues or dry absorbent cloths.

Step 6

Rinse by applying clear tepid water using a small piece of sponge or clean white cloth, again working inwards from the edge to the affected area. DO NOT RUB.

Step 7

Remove excess moisture as outlined in procedure 5.

Step 8

Hasten drying by placing a clean cloth on top of the area and blow dry with a fan or reversed cycle vacuum nozzle.

The Carpet Company recommend the following professional carpet cleaning companies:

Sharps Carpet Cleaning

110A Giblin St Lenah Valley,
Tasmania 7008,

Phone: (03) 6228 2388

Fax: (03) 6278 7388

Mobile: 0418 1200 022



Back To Top